Job Description

We are seeking a highly motivated Live Chat Specialist to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through our live chat platform. This role requires excellent communication skills, problem-solving abilities, and a strong customer service orientation.

Responsibilities

Interact with customers via live chat to provide assistance and resolve issues
Respond to customer inquiries in a timely and professional manner
Identify and escalate priority issues to the appropriate team members
Maintain accurate records of customer interactions and transactions
Collaborate with other team members to ensure a seamless customer experience

Qualifications

1+ years of experience in customer service or a related field
Excellent written and verbal communication skills
Ability to multitask and prioritize in a fast-paced environment
Strong problem-solving skills and attention to detail
Proficiency in typing and navigating computer systems

If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you. Apply now to join our team as a Live Chat Specialist!

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