Virtual Chat Assistant-Part Time Job at Baron Ad Work, Cleveland, OH

MnVEQ3JlbTQzbnhrVUtQRUJhME9xSzNZSnc9PQ==
  • Baron Ad Work
  • Cleveland, OH

Job Description

Job Title: Virtual Chat Assistant 

Job Summary: We are looking for a motivated and tech-savvy Virtual Chat Assistant to join our team on a part-time basis. The ideal candidate will provide exceptional customer support through online chat platforms, handling inquiries efficiently and professionally. This role requires strong communication skills, problem-solving abilities, and the capacity to multitask in a fast-paced virtual environment.

Key Responsibilities:

  • Respond promptly to customer inquiries via live chat, email, and messaging platforms.
  • Provide accurate, valid, and complete information based on company guidelines.
  • Resolve customer complaints effectively, ensuring a high level of customer satisfaction.
  • Identify customer needs and assist in recommending appropriate products or services.
  • Maintain detailed and accurate records of customer interactions and transactions.
  • Collaborate with team members to improve processes and enhance the customer experience.
  • Stay updated on product knowledge, policies, and company updates.

Qualifications:

  • High school diploma or equivalent; some college preferred.
  • Previous experience in customer service or virtual assistance is an advantage.
  • Strong written communication skills with excellent grammar and spelling.
  • Proficiency with computers, chat platforms, and basic office software.
  • Ability to manage multiple conversations simultaneously.
  • Strong problem-solving skills and attention to detail.
  • Reliable internet connection and a quiet work environment.

Preferred Skills:

  • Experience with CRM systems or customer support software.
  • Multilingual abilities are a plus.
  • Strong organizational and time-management skills.

Work Environment:

  • Remote/virtual work setting.
  • Flexible part-time schedule, including evenings and weekends if needed.
  • Requires prolonged periods of computer use and typing.

Compensation:

  • Competitive hourly wage.
  • Opportunities for performance-based incentives.
  • Professional development and growth opportunities.

Job Tags

Hourly pay, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Boston Children's Hospital

Pharmacy Technician II | Boston Children's Hospital Job at Boston Children's Hospital

 ...Boston Children's Hospital is looking for a Technician to work in a busy atmosphere. We are offering a $5000 sign on bonus for this 40 hours a week...  ...reports to designated pharmacist/lead technician and/or pharmacy technician supervisor. Fills and delivers medication... 

Domino's Franchise

Delivery Driver - 2907 E 22nd St. Job at Domino's Franchise

 ...staff stores in your area. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if...  ...standards as well as access to an insured vehicle which can be used for delivery. You should possess navigational skills to read a map, locate... 

Minnesota Nurses Association

Labor Relations Specialist Job at Minnesota Nurses Association

 ...TO: Director of Field Operations RESPONSIBILITIES: Works to promote and achieve the goals and priorities of the Minnesota...  ...of Field Operations. Travel is required, including overnight stays. Work from home is a possibility, particularly for those who live in... 

Adventure Awaits

Entry Level Travel Agent (wfh) Job at Adventure Awaits

 ...Title: Entry Level Travel Agent - Start Your Journey in the Exciting World of Travel **Are you a travel lover with a passion for exploring...  ...will assist clients in planning their dream trips. No prior experience is necessary; we provide comprehensive training,... 

Traveling with Tasha

Remote Travel Planner - M Job at Traveling with Tasha

 ...Are you passionate about travel and love helping others plan their dream vacations? We are looking for a friendly and motivated person to join our team. You will be responsible for assisting customers in booking their travel arrangements, including flights, hotels, car...