Salesforce Business Analyst BA Job at Pashtek, New Jersey

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  • Pashtek
  • New Jersey

Job Description

Job Title : Salesforce Business Analyst (BA)

Contract : 6 Months

Location : Remote

Key Responsibilities :

  • Work closely with stakeholders to gather and document detailed business requirements for Salesforce solutions.
  • Translate business requirements into functional and technical specifications for developers.
  • Analyze existing business processes and workflows and propose solutions for process improvement using Salesforce.
  • Collaborate with Salesforce administrators developers and consultants to design and implement customized Salesforce solutions.
  • Conduct gap analysis and identify areas where Salesforce functionality can meet business needs.
  • Facilitate and lead requirementgathering workshops stakeholder meetings and solution review sessions.
  • Assist in developing user stories acceptance criteria and supporting documentation for Agile development teams.
  • Ensure Salesforce configurations and customizations meet the documented business requirements.
  • Perform UAT (User Acceptance Testing) and support business users in testing activities.
  • Provide enduser training documentation and postimplementation support to ensure smooth adoption of Salesforce solutions.
  • Monitor the performance of Salesforce applications and recommend enhancements or optimizations as needed.
  • Act as the primary point of contact for any Salesforcerelated inquiries or issues from business users.

Key Requirements :

  • Proven experience as a Salesforce Business Analyst with a solid understanding of Salesforce platform functionality.
  • Strong knowledge of Salesforce products such as Sales Cloud Service Cloud or Marketing Cloud.
  • Experience in gathering and translating business requirements into functional specifications for Salesforce development teams.
  • Familiarity with Salesforce configuration workflows validation rules custom objects and fields.
  • Experience working in Agile environments and using tools like Jira Confluence or similar project management systems.
  • Strong communication and collaboration skills to work effectively with remote teams and diverse stakeholders.
  • Ability to perform gap analysis process mapping and documentation of business processes.
  • Knowledge of Salesforce best practices and data management standards.
  • Salesforce certifications such as Salesforce Administrator or Salesforce Business Analyst are a plus.
  • Excellent problemsolving and analytical skills with a strong attention to detail.

Job Tags

Full time, Contract work, Remote job,

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