Job Description

Full job description

Valdosta Veterinary Associates is a 24/7/365 state-of-the-art emergency veterinary hospital located in sunny Valdosta, Georgia. We currently see a large percentage of emergency and sick care but also have routine, non-urgent, and referral appointments on weekdays. Our current focus is small animal medicine.

Valdosta Veterinary Associates was founded by native Jillian Courson, DVM. We are currently seeking to add a veterinary receptionist. If you have a huge appetite for learning and growing and you are an excellent team player, VVA might be the team for you!

A positive work culture has been intentionally curated with a focus on excellence, collaboration, progress, innovation, & leadership. We work together to "provide high-quality comprehensive veterinary medicine and compassionate care to every patient, every time. To be here when we are needed most, from that precious first wellness visits to the hardest goodbye & through the journey of life in-between."

Responsibilities

• *Maintain a neat and professional appearance. Yours is the first face our client sees! *Greet and welcome clients and patients in a warm, personable, and professional manner *Obtain and verify thorough and accurate patient and client information at each encounter *Schedule appointments based on client needs and patient symptoms with properly spelled documentation *Check clients in and out with a smile *Answer and screen phone calls *Relay messages to and from veterinary support staff when indicated *Collect deposits and payment up front for all services *Provide clients with a breakdown of costs on printed invoices and estimates *Collect deposits at client's vehicle for possible isolation cases, following isolation protocol *Escort clients and patients to exam rooms when available after checking in *Inform veterinary support staff when a client and patient have been roomed *Inform veterinary support staff when an emergency is on its way *Contact clients with balances to collect payment over the phone *Collect veterinary insurance information when indicated *Balance cash drawer daily *Maintain office cleanliness and organization of resources. Cleaning will be a big part of this position as receptionists are responsible for cleaning the lobby, exam rooms, breakroom, and bathrooms. *Send and obtain veterinary records to other veterinary facilities *Enter vaccine reminders from outside veterinary records *Verify patient vaccination and test history criteria for boarding *Prepare cage cards and paper collars for boarders and hospitalized patients *Inform staff when boarders need services while boarding *Inform kennel technicians when boarders have finished checking in *Prepare and obtain signatures for client consents and patient forms *Provide printed educational materials to clients as needed *Provide tentative cost estimates to clients over the phone *Provide clients with information regarding our products and services *Maintain calm and compassionate demeanor with clients who may be afraid, grieving, or angry *All other tasks as assigned by managers and owners

REQUIREMENTS

• *Open availability 6am to 10pm, 7 days a week, including holidays, outside of class/primary work schedules. *High School Diploma or equivalent. Will consider high school students with dual college enrollment for pre-vet program. *Excellent attitude & communications skills, great attention to detail, a high level of conscientiousness & pride in your work, compassion & empathy, movement with purpose & initiative to stay productive at all times, dependability, confidence in handling potentially fractious & aggressive cats & dogs, a passion for learning & growing always.

Part Time Benefits

• *30% Employee discount after 30 days *$100 Scrub Allowance, reissued annually

Full Time Benefits

• *30% Employee discount after 30 days *Medical, Dental, Vision, Accidental, Disability, and Life insurance after 60 days *2 weeks PTO after 180 days, reissued annually *$100 Scrub Allowance, reissued annually

Please send your resume to Tiffany Bentley, Practice Administrator at tbentley@vva247.com for immediate consideration. Preference will be given to applicants with experience as a veterinary receptionist. Pre-veterinary medicine or veterinary technician students without clinical experience are encouraged to apply as well.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $10.00 - $12.00/hour.

About Valdosta Veterinary Associates, LLC: Valdosta Veterinary Associates, LLC is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at

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