Job Description

Job Title: Patient Access Representative

Location: San Diego, CA 92123

Duration: 3+ Months

Shift Time: Day (5x8 Hours) 8:00 17:00

Job Summary:

• The Patient Access Representative II secures and provides appropriate information to patient families and funding sources to register schedule and/or obtain authorizations for inpatient outpatient and/or diagnostic services.
• Demonstrate customer service skills to include ability to develop rapport with a variety of customers of all different socio-economic cultural and economic groups both internally and externally.
• Knowledge of basic functionality of personal computer.
• Ability to type and perform data entry functions at a level needed to maintain productivity standards of area/dept.
• General knowledge of medical terminology or 6 months demonstrated work experience in a healthcare setting.
• Knowledge of insurance verification authorization and eligibility requirements for health insurance carriers' Epic knowledge internet capability.

Requirements:

• Experience/general knowledge of managed care health plans knowledge of scheduling registration billing and/or claims payment.
• Minimum of two years of work experience in a health care setting and/or one year work experience in a specific dept. function call center environment.
• High School diploma, GED, or equivalent.

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