Title: IT Support Specialist
Contract Details:
Location: Phila, Pa.
Fully Remote - Must be EST or CST time zone
Duration: 6 months with likely renewal
Start: ASAP
IT Support Specialist (2) - Job Description:
• Perform intake (via phone, email, and chat) and support to our clients related to the technology offerings in organization service catalog.
• Diagnose, resolve, and route as appropriate complex, technical incidents and service requests related to computing hardware, software, and network services.
• Track all client interactions and details related to work performed through our incident management tool, Helix.
• Write and edit technical support documentation.
• Post content on our client-facing websites using a CMS editing interface and in our internal knowledge base.
IT Support Specialist (2) - REQUIRED SKILLS:
• Previous support level experience with Windows/MacOS.
• Strong customer service orientation and excellent interpersonal skills.
• Excellent technical support skills and the ability to present technical information clearly to both technical and non-technical audiences.
• Ability to work independently and as part of a team.
• Ability to maintain confidentiality of sensitive materials.
• Demonstrated ability to prepare written documentation suitable for university use desirable.
• Previous experience in an academic computing environment preferred.
...Requirements: Must have Class A or B CDL. With Tankers Endorsement Able to get on and off the truck to service machines. Able to perform oil changes and various types of PMs. Duties include: Fuel machines, grease, check coolant levels, etc. Maintain...
...is committed to following the Rules and Regulations governing Environmental and Historical Preservation. Those include but are not... ...Infrastructure Program (BIP), BEAD Federal Projects Advise the Planning, Engineering and Construction Departments on design changes needed to...
...matter your experience levelare being requested to apply to this Dedicated account driving position. You will be pulling 53' refrigerated... ...willing to drive during the day or during the night. ~7-day operation with weekends not guaranteed off ~5 or 6 day work week. 6-...
...knowledge and competency Strong organisational and time management skills The ability to manage and prioritise... ...analytical skills and attention to detail Must have excellent typing speed over 50 WPM Employment Type: Full-Time Salary: $ 15.00 20.00 Per Hour
Pay Rate: $33 - $37/Hour CAD Top skills: Experience in reviewing and analyzing Business Requirements and creating Test Plans, Test Cases, Test Scripts Strong knowledge of Software Testing Life Cycle (STLC) and Defect Life Cycle. Excellent...