Req ID: 295424
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Senior Representative - Mac Troubleshooting to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).
Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
Basic Qualifications:
Helpdesk SeniorAssociate at Grade-5 position in Service Desk
Must be a Graduate.
Good communication skills with 6+ months of international calling experience
Good comprehension & writing skills
Must possess excellent customer handling skills
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
...CONFIDENTIAL APPLY WITH CONFIDENCE TorkLaw, a leading personal injury law firm, is seeking a highly skilled and motivated Web Developer to join our dynamic team. This position is based in our Irvine office and provides the opportunity to contribute to the development...
...Mental Health Technician (MHT) Shift: ~12-hour Shifts ~ FT, PT, and PRN (Full Time: 3 12-hour shifts, with every other weekend rotation)~ Days and Nights Hours: 7a-7p, 7p-7a The Role Itself Provides activities of daily living (ADLs). Reports all...
...IPConfigure is looking for a Graphic Design Intern. We are an innovative security software company with an authentic, quirky culture. We are highly focused on creativity, innovation, and hard work. Our ideal candidate is a multi-disciplinary lover of visual storytelling...
...platform offers the unique opportunity to work with multiple carriers, giving you the... ...potential, and we are 100% remote, work from home company. As an Insurance Sales Agent... ...with all computer equipment needed, shipped overnight to your home address.~Inbound calls ...
...If you're passionate about working with children and want to be part of an innovative and... .... Whether you prefer part-time or full-time work, we provide... ...Location: Remote, work from home Options: Part-time & Full... ..., after-school hours, and weekends are highly preferred to...