Job Description

Paradigm is seeking a Field Service Engineer to support our client located in Phoenix, AZ. In this role, you will work on maintenance of E-beam machines and electron-beam lithography tools on the client site.

Type : Direct hire / Permanent, Full-time hours

Location : Onsite in Phoenix, AZ

Benefits : Medical, dental, vision, life, 401K, PTO

As a Field Service Engineer, you will :

• Perform facility checks, routine maintenance, and adjustments of the equipment
  
• Be responsible for basic troubleshooting of equipment issues.
  
• Collaborate with more senior level Field Services Engineers to better understand maintenance and common support issues
  
• Participate in on-the-job training opportunities
  
• Follow the site leader’s directives and prioritization to ensure uninterrupted operation of customers' equipment and guarantee customer satisfaction
  
• Be responsible for providing timely service in an effective and efficient manner
  
• Provide On-Call Support as needed on a rotational basis including after normal service hours, weekends and holidays
  
• Provide Shift coverage as required by the site service contract requirements
  
• Support Logistics management by tracking, replacing, and proper ship-back procedures for spare parts
  
• Follow and enhance service procedures including Safety, Repair, Maintenance, and Customer specific site procedures
  
• Follow all customer safety, security and clean-room protocols at all times
  

Requirements

Our skills and experience wish list includes:

• Bachelor’s Degree in Mechanical/Electrical Engineering or related field OR an associate degree with 2-4 years of related experience
  
• Must be able to lift 50lbs regularly
  
• Strong communication skills
  
• Familiarity with Unix
  
• Experience with the Microsoft Office Suite
  
• Knowledge of statistics
  
• Understanding of quality and networking concepts
  
• Strong problem-solving skills
  
• Japanese Language Skills are a plus
  
• Mechanical knowledge of High Vacuum is a plus
  

Benefits

Our client offers a competitive benefits package that includes medical, dental, vision, life, 401K, and PTO.

About Us, Paradigm

Want to love Mondays? It's possible when you love what you do. Paradigm is a staffing solutions firm dedicated to finding the perfect job for candidates. We're connected with some of the most innovative tech companies around, giving our employees that competitive edge needed in today's job market.

Paradigm Information Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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