Job Description

Domestic Violence Specialist/Case Manager I Family Justice Center

(Co-located/Non remote) 

SALARY
$47,000 to $49,000 a year, Full Time non-exempt 
$25.82 to $26.92 Hourly 

BENEFITS
Health Insurance (partial payment), Dental, and Vision, Generous Vacation and Holiday Allowances, Employee Wellness Program, Employee Parking

LOCATION
Family Justice Center Los Angeles (POV Metro Office)

SUMMARY

The position of Domestic Violence Specialist/ Case Manager I (DVSCM) is part of the Los Angeles Family Justice Center a multi-agency, multi-disciplinary co-located service center that provides services to victims of interpersonal violence, including intimate partner violence, sexual assault, abuse later in life and sex trafficking. The DVSCM works in collaboration with on-site partners including law enforcement (LAPD), community-based organizations, City Attorney victim witness assistance, medical personnel and court entities. This position is responsible for providing vital services to survivors of domestic violence and sexual assault. Services include emergency response, crisis intervention, comprehensive case management, personal and criminal advocacy & accompaniment, safety planning and assistance with CALVCB application process. We seek an individual who has a passion for helping others and a commitment to developing and strengthening community resources and partnerships. The Domestic Violence Specialist/Case Manager I is part of Peace Over Violence's Intervention Division and works closely with POV’s Emergency Response Team. 

Responsibilities

 Case management/Crisis Intervention  

• Provide trauma informed crisis intervention services, including telephone or face to face crisis intervention counseling, advocacy, accompaniment and referrals to domestic violence survivors

• Conduct comprehensive needs and risk assessments, client intake process for continuation of services in POV's counseling, case management and/or legal programs

• Prepare case service plan, set objectives with survivor to provide case management support to clients, teaching strategies to live safely and independently, and assisting in long term goals surrounding housing, educational advancement, and economic opportunity. 

• Provide personal/criminal advocacy & accompaniment support, assist with restraining order needs

• Assist survivors with their needs working with prosecutors, law enforcement, and additional follow up. Including accompaniment to criminal or civil legal court proceedings to provide overall support to survivors; 

• Educate survivors about the dynamics of domestic violence and available community resources

• Explain the civil and criminal legal system to survivors and link survivors to social services or other community resources as needed

• Respond to services inquiries at Family Justice Center for on-site partners

• Provide education and information on financial literacy, professional development, resume writing and interviewing skills

• Provide information on POV’s Trauma Recovery Center services; assist survivor with CALVCB application and resources; including explaining CALVCB process, compensation program and safe at home program

Community Outreach/Training:

• Provide outreach, education presentations to various community groups, schools and other organizations;

• Attend on-going trainings, workshops and conferences

• Develop and facilitate trainings to social services, law enforcement and medical personnel and community partners 

Administrative Duties:

• Document client interactions and compile statistics on a monthly basis; 

• Adhere to necessary grant requirements for statistical tracking 

• Provide a written monthly report of activities and services, 

• Data entry of individual cases and case file maintenance 

• Ensure completion of client record data-entry forms & other client-related file upkeep in a timely manner

• Participate in staff, in-service trainings, program meetings and regular supervision meetings. 

Qualifications

• Demonstrated knowledge of trauma informed crisis intervention, domestic violence, child abuse/ neglect, stalking, elder abuse intervention; experience in Crisis Counseling

• Completed or intend to complete Peace Over Violence's Counselor Advocate training or its equivalent

• Ability to establish effective working relationships with criminal justice and social service agencies members

• Ability to work well with a diverse group of people including: clients, volunteers and staff in a non- judgmental manner

• Ability to relate in an empathetic, supportive, non-judgmental manner to victims and their families

• Demonstrate initiative and professionalism; ability to work independently & maintain work load

• Strong & effective oral & written communication skills; public speaking, facilitating group discussions

• Ability to pass department of justice background check

• Capacity to balance and provide self-care while meeting the demands of a crisis center

• Computer Literacy required: email, Microsoft Office and Internet basics

• Flexible Schedule to fit varying shifts; Capacity to work some weekends and/or evenings

• Automobile needed with a valid driver's license and insurance

• Bilingual skills (English/Spanish) preferred 

TO APPLY: Applicants may submit a resume and cover letter to Yvette Lozano, Chief Program & Operations Officer at yvette@peaceoverviolence.org. No phone calls, please.

Peace over Violence encourages applicants from a diverse pool of candidates including candidates of color, candidates with disability, candidates who identify with LGBTQ community and others. 

Peace Over Violence is a equal employment opportunity employer.

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