Chat Support Agent (Remote) - Entry Level Job at Razor One LLC, Rochester, NY

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  • Razor One LLC
  • Rochester, NY

Job Description

Are you looking  to kickstart your career in customer support without the need for a degree or prior experience? Look no further! We are seeking enthusiastic and dedicated individuals to join our team as Chat Support Agents. In this entry-level role, you will be the first point of contact for our users, providing top-notch support and ensuring a seamless experience for all.

Responsibilities:

• Respond to customer inquiries via chat in a timely and professional manner

• Provide accurate information about NoGigiddy services and job opportunities

• Assist users with navigating our platform and resolving any issues they encounter

• Maintain a high level of customer satisfaction through excellent communication and problem-solving skills

• Collaborate with team members to continuously improve support processes

• Document and escalate complex issues to the appropriate departments when necessary

• Participate in training sessions to stay updated on product knowledge and customer service best practices

Requirements:

• No degree required

• No prior experience needed; we will provide comprehensive training

• Excellent written communication skills

• Strong problem-solving abilities and attention to detail

• Ability to work independently and as part of a team

• Reliable internet connection and a quiet workspace

• Positive attitude and a willingness to learn

Benefits:

• Competitive hourly pay ($15-$18/hr)

• Flexible work-from-home schedule

• Comprehensive training program

• Opportunities for growth and advancement within the company

• Supportive team environment

• Access to exclusive gig opportunities

Job Tags

Hourly pay, Full time, Work from home, Flexible hours,

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