Job Description
We are seeking a highly motivated and customer-oriented individual to join our team as an Associate Customer Service Representative / Buyer. This unique hybrid role offers a fantastic opportunity to learn and grow within a dynamic and supportive environment.
What you'll do:
Be the face of the company: Greet visitors, answer phone calls, and provide exceptional customer service to both internal and external stakeholders.
Support customer operations: Process orders, manage returns, and resolve customer inquiries efficiently and effectively.
Contribute to supply chain success: Assist with purchasing activities, including order placement, supplier follow-up, and inventory management.
Develop valuable skills: Gain valuable experience in customer service, supply chain management, and ERP system utilization.
Contribute to a positive work environment: Maintain a welcoming and professional atmosphere within the office.
What you'll bring:
Excellent communication and interpersonal skills: Ability to communicate effectively with customers, colleagues, and suppliers both verbally and in writing.
Strong organizational and time management skills: Ability to prioritize tasks, meet deadlines, and manage multiple projects1 simultaneously.
1.
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A customer-centric approach: A genuine desire to provide exceptional customer service and build strong relationships.
Attention to detail: High level of accuracy and attention to detail in all aspects of your work.
Proficiency with Microsoft Office Suite: Basic Excel skills are essential.
Bonus points for:
Experience with ERP systems (e.g., DelmiaWorks)
Experience in a manufacturing environment, particularly in the medical device industry
Knowledge of customer service principles and best practices
Why join our team?
Gain valuable experience: Develop a diverse skillset in customer service, supply chain, and operations.
Grow your career: This role offers excellent opportunities for professional growth and development within the company.
Contribute to a meaningful mission: Be part of a team that develops and delivers innovative medical devices that improve people's lives.
Enjoy a positive and supportive work environment: Work with a collaborative and supportive team in a welcoming and inclusive environment.
If you're a highly motivated and customer-oriented individual with a strong work ethic and a desire to learn and grow, we encourage you to apply!
Note:
I've removed any mention of the company name ("NextPhase Medical Devices LLC").
I've adjusted the language to be more engaging and friendly.
I've highlighted the key responsibilities and benefits of the role.
I've emphasized the importance of teamwork and collaboration.
I've added a call to action to encourage interested candidates to apply.
This revised version aims to attract top talent by presenting the role as an exciting opportunity to develop valuable skills, contribute to a meaningful mission, and build a rewarding career.
Employment Type: Full-Time
Salary: $ 20.00 Per Hour
Job Tags
Hourly pay, Full time,